Management
We run the operation. You keep ownership.
M&R Jackson handles the day-to-day short-stay operation—from guest communication and changeovers to pricing, maintenance coordination, compliance tracking and owner reporting—while you keep ownership, access, important decisions, and a clear view of what is happening.
Every property is assessed before M&R Jackson formally accepts it for management. We review the practical, financial, and compliance position before confirming the scope and terms.
Submit Your Property for Assessment
What we handle
The details that make a stay work.
The scope is explained upfront, then coordinated around the booking calendar and the condition of your property.
Guest enquiries, bookings, and messaging
Cleaning and changeovers
Pricing and calendar management
Maintenance coordination
Compliance tracking and owner reporting
What it costs
One clear fee, clearly explained.
Management is 15% of booking income for the agreed day-to-day management scope. Compliance coordination and maintenance coordination are separate services, quoted separately. There is no setup fee, no exit fee, and the agreement rolls on with 30 days’ written notice either way. Booking-platform commission is taken before booking income is calculated.
Management fee
15%
of booking income
- Day-to-day management included
- No setup fee
- No exit fee
- Rolling 30-day agreement
Compliance coordination
A clear compliance position before launch.
Different requirements may apply depending on the property; there is no single universal “property compliance certificate”. The owner remains legally accountable. You can arrange required compliance independently or ask M&R Jackson to coordinate it.
£55
M&R Jackson coordination/service fee per required certificate or item coordinated; this is separate from the 15% management fee.
This fee is for our coordination/service work. M&R Jackson does not issue statutory certificates itself. Where third-party inspectors, engineers, electricians, or other professionals charge for certificates or work, those costs are separate unless explicitly stated otherwise.
Property care
MAINTENANCE COORDINATION
Small issues handled before they become expensive ones.
Our Maintenance Coordination service costs £395 per year, providing a structured approach to routine maintenance, repairs and preventative work throughout the property. Rather than waiting for problems to escalate, M&R Jackson coordinates approved maintenance requirements, helping owners keep their properties operational and properly maintained.
The £395 annual fee covers maintenance coordination and administration. The cost of contractors, repairs, replacement items, materials and other property expenditure is separate.
Coordination fee
£395
per year
Separate property expenditure
Contractors, repairs, replacement items, materials and other approved property costs are separate from the coordination fee.
Optional Property Maintenance Reserve
Where available, owners may choose to maintain a Property Maintenance Reserve — money belonging to the owner that is allocated for approved property-related maintenance and expenses. The reserve is not a loan, credit facility or money provided by M&R Jackson. It remains the owner’s money and is used only in accordance with the agreed terms and authorised property expenditure.
Service detail
Consumables & Restocking Coordination
Keeping your property stocked, consistent and guest-ready.
M&R Jackson coordinates the everyday essentials required to keep your property ready for each stay. During scheduled turnovers, the property's cleaner monitors stock and reports items requiring replenishment. M&R Jackson then coordinates the sourcing and purchase of agreed supplies, with the cleaner replenishing them during the normal turnover.
Standard consumables
The agreed everyday essentials may include:
- ✓toilet rolls
- ✓hand wash
- ✓shampoo
- ✓conditioner
- ✓body wash
- ✓kitchen roll
- ✓washing-up liquid
- ✓dishwasher tablets where applicable
- ✓bin liners
- ✓sponges and cleaning cloths
- ✓tea
- ✓coffee
- ✓sugar/sweetener
- ✓other agreed standard turnover essentials
Premium welcome products, specialist toiletries, food hampers and similar extras are not automatically included as standard consumables.
M&R Jackson service fee
Monthly Coordination Fee
Studio / 1-bed
£45
per month
2-bed
£55
per month
3-bed
£70
per month
4-bed
£90
per month
5-bed and above
From £110
per month
Consumables are not included in the monthly coordination fee. The actual cost of products is funded separately by the property owner.
Coordination Fee
M&R Jackson’s service fee
The fee covers coordinating agreed supplies and administration.
Consumables Fund
Owner’s money available for purchasing property consumables
This is not a fee charged by M&R Jackson.
Owner funds
Your Consumables Fund
Owners can maintain a dedicated Consumables Fund for their property. This allows approved everyday supplies to be purchased when required without seeking separate authorisation for every routine order. Where practical, M&R Jackson may purchase suitable products in bulk to help reduce unit costs and maintain consistency across guest stays. Only approved purchases are deducted from the property's Consumables Fund. Any unused balance remains allocated to that property. Subject to the owner's agreed instructions, available funds can remain for future consumables, be reallocated to the property's Maintenance Reserve, or be returned to the owner on request.
Initial Consumables Fund Levels
Recommended starting/target fund balances, not M&R Jackson fees.
Consumables Fund = owner’s money
Studio / 1-bed
£75
recommended target
2-bed
£100
recommended target
3-bed
£125
recommended target
4-bed
£150
recommended target
5-bed and above
From £200
recommended target
How the Consumables Fund Works
A 2-bedroom property has a recommended Consumables Fund target of £100. If £63.40 of approved products are purchased, £36.60 remains in the property's Consumables Fund. The next required top-up would therefore be £63.40, restoring the fund to its £100 target, rather than automatically collecting another £100 regardless of the remaining balance.
How the operation works
- Cleaner checks stock
- Shortages reported
- M&R Jackson coordinates purchasing
- Supplies delivered/available
- Cleaner replenishes during turnover
- Purchase recorded against the property
A separate physical restocking visit by M&R Jackson is not included in the monthly coordination fee.
How onboarding works
From first conversation to first guest.
First conversation
We learn about the property, your priorities, and which operating model fits.
Property assessment
We review condition, permissions, planning, insurance, and the local compliance position.
Plan and agreement
You receive a clear scope, costs, and rolling 30-day agreement before deciding.
Setup and readiness
We prepare the listing, access, operating systems, guest information, and outstanding requirements.
First guest
Once the property is safe and ready, we open the calendar and run the first stay with the agreed reporting in place.
Ready to discuss the property?
Start with a clear assessment.
Tell us what you own, where it is, and what you want the relationship to look like.